Effective Date: May 7,2025
Welcome to Sariwa Florals. By making a payment to us, you agree to the following Terms and Conditions.
Sariwa Florals is a floral design company that specializes in weddings and events. All floral services are custom and confirmed through a personal or virtual consultation. Our website is not an e-commerce platform, and we do not accept payments directly through the website.
Payments are only processed after a consultation and agreement with the client.
We currently do not have a live payment processor integrated on our website. However, debit and credit card transactions can be handled securely through our chosen payment processor.
Accepted modes of payment include:
Credit or debit card (via payment processor)
GCash
Bank cheque
Cash
We offer flexible payment terms depending on the agreement made with the client.
Full payment is typically required [e.g., two weeks] before the event unless otherwise specified.
All designs and floral arrangements are tailored according to the details confirmed during the consultation. Revisions after payment may incur additional fees depending on the request and scope.
Deposits are non-refundable but may be transferrable to another date, subject to availability.
Deposits for the Brides' Bloom & Brunch workshop are refundable upon request.
Clients may also choose to credit the deposit toward their total wedding or event floral quote if they proceed with booking.
All cancellations must be submitted in writing.
If cancellation is made:
More than 30 days before the event: 50% of the total amount paid (excluding non-refundable deposits) will be refunded.
Less than 30 days before the event: No refund will be issued due to preparation costs and the reserved booking slot.
Note: The reason for the 50% refund cap is that the client's booking locks in a date and floral resources, making that spot unavailable for other clients.
One-time rescheduling is allowed free of charge if requested at least 14 days before the original event date and subject to our availability.
We are not liable for delays, changes, or cancellations due to causes beyond our control, including natural disasters, government restrictions, or health-related emergencies. In such cases, we will work with clients to reschedule or offer partial refunds when possible.
For any inquiries regarding our terms and payment policies, please contact us at:
📧 Email: driedflorals.sariwa@gmail.com
📞 Phone: +63 995 234 7615